Raves & Reviews

Traveled to Italy ~ Europe
“Shane was very helpful in helping us plan our family vacation and first trip to Italy. He was very patient with our large group and answered all of our questions.
Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
“Lacey has been our trusted travel agent for over 10 years. She’s knowledgeable, smart, savvy and always willing to help make our vacation unforgettable. From the Virgin Islands to Mexico, she always has great recommendations and advice. We trust her with all our family (and girls only!) vacations. I don’t know what I’d do with out her and the great team at New Horizons Travel!”
Traveled to Jamaica
“My wife and I had an amazing honeymoon in Jamaica, and Aaron is definitely to thank for making it so special. From our initial conversation, Aaron made us feel comfortable and had plenty of knowledge on the different options we were considering. Aaron helped us narrow down the options to a few, and even recommended Club MoBay service which was well worth every penny by skipping the long lines and led us exactly where we needed to be. We will definitely see Aaron again for our future travels!”
Traveled to Hawaii ~ Maui & Kauai
“Shane recently planned our family vacation to Hawaii. This was our first time to go through a travel agent to plan a trip and we were very glad we did. Shane saved us many hours of research online. He asked what we wanted out of our vacation and made great recommendations for lodging and excursions that met our needs perfectly. All of his suggestions were top notch. He was very responsive to our questions and always willing to help. I would definitely recommend him to family and friends planning a vacation!”


Traveled to Las Vegas
“Lacey has been incredible to work with. Our first trip we booked with her was our honeymoon a couple months ago. Our honeymoon was everything that we expected and more! Without her helping us our honeymoon would not have been as perfect as it was. Since the minute we left Des Moines we had nothing to worry about. Everything was already taken care of. We had such a great experience with her that I am working with her again to plan a trip to Las Vegas for a group of our friends. We plan on working with Lacey from here on out!”


Traveled to Riviera Maya ~ Cancun ~ Mexico

Lacey,  I just wanted to take a moment to personally thank you for all of your help in making our trip wonderful. This whole process was very overwhelming to me in the beginning, to choose a location and to make all of the decisions. But from the very beginning you were so wonderful to help me make a decision and form all of the plans necessary. Every step of the way, I felt so at ease knowing that you knew all of the details and that you had planned everything in advance. The transportation to and from the airport were absolutely perfect, and the resort was wonderful.  We had an amazing time celebrating 25 years of marriage. I couldn’t have asked for anything more. I just wanted to say thank you, for being such an amazing part of our 25th anniversary celebration.



Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
“Shane was AMAZING to work with! I initially looked into booking this trip myself before calling Shane. After speaking with him he was able to get us a more exclusive room, upgrades, much better travel accommodations the personal service and much more for far less money than I could have gotten had I booked on my own.I told him what we were looking for and he put us in a resort that far surpassed my expectations! I was truly amazed and so happy! Great job, Shane!! The only travel agent we will ever use again and we will use him for every trip!”
Traveled to Hawaii
“Lacey has helped us with several vacations. I love working with her. She gives us comparisons, listens to our wants/needs, gets us the flight times we want and takes care of the whole package. Lacey is very prompt and efficient to work with.”